Who we are
Off Beat LDN is a music event company based in the UK, organizing events and experiences that bring together music lovers. We take your privacy seriously and are dedicated to safeguarding any personal information you share with us.
What Information We Collect
We may collect and process the following data about you:
Marketing Preferences: Your preferences on receiving marketing communications from us.
Personal Identification Information: Name, email address, phone number, and postal address.
Payment Information: When you purchase event tickets or merchandise, we collect payment details (such as card information). This is handled through a secure payment processor.
Technical Data: IP address, browser type, time zone settings, device information, and other similar data collected through cookies and analytics tools when you visit our website.
Event-Related Data: Details about the events you attend, including ticket purchases, attendance, and interactions.
How we use your data
We use your personal data for the following purposes:
Legal Compliance: To comply with any legal obligations or respond to lawful requests.
To Provide Services: We use your personal information to process ticket purchases, deliver event-related communications, and ensure smooth entry to events.
Customer Support: To address any inquiries, complaints, or feedback you may have.
Marketing: If you have opted in, we will send you promotional materials about future events, offers, and news related to Off Beat LDN.
Improving Our Services: We analyze data to improve the user experience on our website and better tailor our events to your preferences.
How we share your information
We respect your privacy and will never sell your personal data to third parties. However, we may share your information with trusted third parties in the following situations:
Event Partners: If an event involves third-party partners or sponsors, we may share limited attendee data for operational purposes.
Service Providers: We may share information with companies that provide services on our behalf, such as payment processors, marketing platforms, and IT support.
Legal Obligations: We may share your information when required by law, such as in response to a court order or government request.
How We Store and Protect Your Data
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment data is encrypted, and we ensure that any third parties we work with adhere to similar security standards.
We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Your Data Protection Rights
As a resident of the UK or EU, you have the following rights under the General Data Protection Regulation (GDPR):
- Access: You have the right to request copies of your personal data.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Erasure: You can ask us to delete your personal data under certain conditions.
- Restriction of Processing: You can request that we restrict the processing of your personal data.
- Data Portability: You can request that we transfer your personal data to another organization or to you.
- Objection: You have the right to object to how we process your personal data.
To exercise these rights, please contact us at: arman@accsellera.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website. Cookies help us improve our website, understand user preferences, and provide a better user experience. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at: arman@accsellera.com